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Using Agentic AI Safely: Identity Security for AI Agents

Without an identity, Agentic AI becomes a free radical

AI agents research, make decisions, place orders and manage processes. This makes them digital actors within the company. But who is actually taking the action? What is the agent permitted to do? And how can every action be traced?

A white robot in a white circle as an AI assistant

In brief

AI agents make decisions, trigger actions, and access enterprise data — yet many organizations do not know who is actually acting on their behalf.

  1. Every AI agent needs its own identity. Otherwise, it remains unclear who is taking action.
  2. Permissions must be tightly restricted. Only for the specific task. Only for a limited time.
  3. Every action must be traceable. Otherwise, autonomy becomes a risk.

The Security Question

One AI agent compares supplier proposals. A second checks availability. A third prepares the purchase order. A fourth informs the relevant teams. What once required multiple process steps, systems, and approvals will increasingly run automatically in the background.

That is the promise of Agentic AI: AI systems do more than answer questions. They take on tasks, make decisions, and initiate actions. And that is precisely what changes the security equation.

As soon as AI agents interact with enterprise data, applications, and business processes, it is no longer enough to secure only the model itself. Organizations need answers to fundamental questions:

  • Who—or what—is actually taking action here?
  • What permissions does this agent have?
  • Who granted those permissions?
  • Can every action be traced and audited afterward?

The assistant becomes a key player

Many companies are already experimenting with generative AI. The next step involves AI agents that not only generate content but also take active action: researching, booking, ordering, approving, managing, or handing tasks over to other agents. 
In this way, agents become part of the digital value chain. They access data, use tools, communicate with systems and collaborate within multi-agent structures. A single agent may only be active for a few minutes. Other agents coordinate entire process chains. This is attractive for companies. Processes become faster, workflows more efficient, and the workload on employees is reduced. At the same time, a new vulnerability arises. Because every agent that is supposed to act productively needs access. And access without a clear identity is a risk.

Blue fingerprint with an alarm bell as a warning

The key question is: Who is acting?

In traditional IT environments, identity is clearly defined. Employees have user accounts. Applications have technical accounts. Services authenticate themselves using certificates, keys or tokens.
With AI agents, this logic becomes more complex. Agents can be short-lived, launch in large numbers simultaneously and pass tasks on to other agents. If they operate using pooled accounts, permanent credentials or overly broad permissions, dangerous gaps arise.
Compromised identities may remain active for too long. Permissions can propagate unchecked. And during an audit, it is no longer possible to clearly determine which agent performed which action. That is why every AI agent needs its own unique and time-limited identity.

Agentic AI requires a zero-trust approach

One security principle is particularly well-suited to AI agents: Zero Trust. The guiding principle is: Never Trust, Always Verify. No request is automatically considered trustworthy — not even if it comes from within the organisation’s own network. This is
crucial for agents. They operate dynamically, in a distributed manner and often in changing contexts. That is why they should only be granted the rights they need for a specific task. Not permanently. Not across the board. But minimal, verifiable and revocable.
Zero Trust for AI agents means, among other things:

  • Unique identity: Each agent must be uniquely identifiable.
  • Least privilege: Rights are restricted to the minimum necessary.
  • Just-in-time access: Permissions apply only to the specific task.
  • Automatic revocation: Compromised or expired identities are quickly revoked.
  • Auditability: Every relevant action can be traced.


Frameworks such as SPIFFE/SPIRE can help to automatically issue short-lived, workload-specific identities and revoke them once the task is complete. This is particularly important because manual identity management processes can hardly keep up with the speed and scale of modern agent-based systems.

"In brief: no autonomy without identity. No scaling without control", 

bestätigt Olaf Reimann, Marketing Manager Cybersicherheit bei Telekom Security

When agents talk to one another

AI agents often do not work alone. They hand over tasks, share interim results and pass on context. It is precisely these hand-offs that are critical to security. If a handover is tampered with, the wrong agent may receive information. If a message is re-sent, actions may be triggered twice or without authorisation. If the context is altered, the next agent may make the wrong decision. That is why agent-to-agent communication also requires clear security mechanisms: mutual authentication, encryption, integrity checks and traceable handovers. 

Control is not a hindrance: security often sounds like added complexity. With AI agents, however, it is a prerequisite for scaling. A pilot project might still be manageable manually. A productive agent ecosystem is not. As soon as dozens, hundreds or thousands of agents take on tasks, companies need automated governance: identities, permissions, policies, logs and evidence must become part of the operating model. The crucial management question is therefore not just: How do we use AI productively? It is: How do we create a framework in which AI agents can act productively without the company losing control? Whether agents become a competitive advantage or a vulnerability is not a purely technical question. It is a leadership decision.

Five questions to get you off to a safe start

Does every agent have a unique identity?

Are rights granted on a minimal and time-limited basis?

Can the actions of agents be fully traced?

Are handover procedures between agents properly secured?

Is identity security integrated into development, deployment and operations?

Conclusion: No autonomy without identity

AI agents can speed up processes, support decision-making and make digital value creation more efficient. However, the more autonomously they operate, the more important identity, authorisation and traceability become. The answer is not to slow down Agentic AI. The answer is to provide it with a robust security framework:
Zero Trust, short-lived identities, least-privilege access, secure communication and comprehensive auditability.

Cover: Agentic AI White Paper

A secure framework for artificial intelligence

How can AI agents be operated securely? What role does Zero Trust Identity Management play? And what architectural principles do organisations need for agent-to-agent communication, authorisation and auditability? The white paper “A Secure Framework for Artificial Intelligence – Zero Trust Identity Management for AI Agents” demonstrates in practical terms why identity is becoming the foundation of secure AI agents and how organisations can establish the right framework now.

The picture shows a portrait of Olaf Reimann from Telekom Security

Author: Olaf Reimann

Olaf Reimann is an experienced B2B marketing expert specialising in cybersecurity, digital marketing and technology-driven business models. As Marketing Manager for Cybersecurity at T Business, he translates complex security topics into clear messages for decision-makers. His focus is on making cyber risks understandable and positioning security solutions as the foundation for trust, resilience and sustainable growth.