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Successful digitalisation requires strong partners

A heart for small and medium-sized enterprises

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We are here for you!

Whether security, cloud, mobile or landline – we provide local advice tailored to your needs.

Because safety, experience and trust matter

As a partner to over 110,000 small and medium-sized business customers, Telekom understands the challenges they face. We develop solutions that integrate seamlessly into existing structures. Artificial intelligence is no longer a "nice-to-have" – it is becoming a matter of survival for many. Small and medium-sized businesses in particular now need reliable solutions that protect, relieve and enable growth. That's why we combine AI with consulting, security solutions and a large partner network. And above all: with personal contacts on site who provide you with individual support – not anonymously, but with commitment and on an equal footing.

What makes us strong for small and medium-sized enterprises

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On-site consultation

With almost 1,000 employees in six regions across Germany, at over 20 locations, we provide you with local, needs-based advice.

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Innovation-oriented

We work with over 5,000 strong innovative partners to achieve more for you together.

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Success Partner

With 110,000 small and medium-sized enterprises under its wing, Telekom offers a wide range of experience to develop tailor-made solutions for your success.

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Complete solutions

We offer comprehensive solutions including support for all your digitisation needs.

We find the best solutions together

At Telekom Midmarket, your goals are our focus. Together with around 1,000 experts, we accompany you on your journey of digital transformation as your partner – personally, regionally and with commitment. We combine IT solutions and networks with support from a single source so that you can concentrate on your core business. Our team not only recognises your current requirements, but also works with you to develop new opportunities and identify risks for your company. 

With T Business, you gain not only a service provider, but also a strong partner for your digital future.

Benefit from our expert webinars

What moves small and medium-sized enterprises

25% plan to use AI technology

One third of SMEs are already using AI. According to the DMB AI Index for SMEs, just under a quarter are planning to introduce AI technology or expand its use within a year.

www.mittelstandsbund.de-alle-nachrichten-ki-index-mittelstand-jeder-dritte-mittelstaendler-setzt-ki-ein

53% invest in sustainability

An ESG study by Telekom shows that 53% of the SMEs surveyed want to invest more heavily in sustainable technologies over the next five years.

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63% expect cyber attacks

The situation is serious: according to an IT Business survey, 63% of German companies expect to be hit by a cyberattack in 2025 – many of them SMEs.

www.it-business.de-cyber-resilienz-deutsche-unternehmen-umfrage-zscaler-a-3c16865212298f34c6e78116d4570187

79% are lost in the data jungle

79% of respondents to the Telekom ESG study see data collection and the reconciliation of sustainability data as the greatest challenge.

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Use cases

Business people discussing together in a meeting
Business people discussing together in a meeting

Intelligent. Protected. Sustainable.

Circular economy for smartphones and security from the mobile network

A woman and a man are looking at a screen.
A woman and a man are looking at a screen.

Data protection-compliant AI

Discover how Business GPT drives the digitalisation of your company.

Woman looking at computer monitor in modern office
Woman looking at computer monitor in modern office

Give your customer dialogue a boost

The Conversational AI Suite is your business solution for more efficient customer service.

A security specialist works on a desktop computer and monitors IT systems using cyber defence solutions.
A security specialist works on a desktop computer and monitors IT systems using cyber defence solutions.

Cyber Defense Services

Optimal protection for your IT systems: we enable the prevention and avoidance of new cyber attacks. Our service initiates countermeasures immediately – your business continues to run smoothly.

Vielfältiges Team, das in einem modernen Co-Working-Space zusammenarbeitet
Vielfältiges Team, das in einem modernen Co-Working-Space zusammenarbeitet

Telekom SD-WAN

Modern networking for your company. SD-WAN can significantly optimise your network as an extension to proven WAN solutions via IPVPN.

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iStock-2149910863

Secure Business Connect

With Telekom Secure Business Connect, you benefit from the experience and expertise of Deutsche Telekom's specialists and leave the setup and operation of your corporate networks, including IT security, to us. Our contact persons are available to answer your questions and respond to your requests by telephone, or our field service is available nationwide.

Current issues affecting small and medium-sized enterprises

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Swyx X powered by Telekom

Swyx is more than just telephony. It is business communication for small and medium-sized enterprises. Collaboration is made easier through online meetings and chat messengers. Preconfigured AI features professionalise processes in no time at all, while voice and chatbots increase accessibility.

About Swyx
Caregiver simultaneously translates for an elderly woman using her smartphone.

Simplify care and break down barriers

More time for patients and less effort spent on administrative processes – that is the great wish of many carers. With digital aids for simple measurement and documentation, care can be made more efficient.

Digital care
Business colleagues discuss important topics on the touchpad in the office.

ESG: Environment & Social Issues in Small and Medium-Sized Enterprises

Find out the latest news from our study on environmental, social and governance issues in small and medium-sized enterprises, which examines what makes corporate management sustainable in the areas of the environment, social issues and governance.

Learn more
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We are here for you!

We are available for small and medium-sized businesses Monday to Friday from 8 a.m. to 6 p.m. on 0800 330 5700.

Please do not hesitate to contact us, whether you are new to us or already a customer.

Our SME team will respond to your enquiry as quickly as possible.

Finding your way through the AI jungle

Podcast cover Market and SMEs with portraits of Julien Clero and Thorsten Giersch

Finding your way through the AI jungle

An exciting conversation for anyone who doesn't see AI as just a buzzword, but is looking for real added value for their business. 

Success stories

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Julian Kadolph from Hanebutt Roofing with drone

AI revolution at Hanebutt Roofing:

Enterprise Search Search engine based on amberSearch enables quick and easy access to documents

View of the Hockenheimring race track at sunset

5G campus network at the Hockenheimring

The well-known race track is not only a venue for Formula 1 and motorsport, but also a platform for customer events, festivals and concerts. With bandwidths of up to 10 gigabits per second, operators, customers and guests benefit from fast internet via cable, Wi-Fi or 5G campus network.

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AI-based customer dialogue at Global Office

100 per cent availability: global office, the specialist in customer communication, uses the Conversational AI Suite and supports around 1,500 companies with its call agents, known as telephone angels.

UKA Group Flightseeing – flying over a wind farm

Business GPT at the UKA Group

The project developer for wind power and photovoltaic parks enables its employees to test AI use cases in a secure and data protection-compliant environment.

Our references

  • Blue and white logo with black lettering HANEBUTT
  • Hockenheimring company logo with black lettering and blue band
  • UKA company logo in orange red and blue text

Impetus for your success

Two colleagues confer in front of a screen displaying data on Telekom's network solutions.

Network Solutions

Secure, highly available network solutions connect applications, employees and machines across locations – for maximum efficiency and control.

Discover network solutions

We are Telekom Security

Cyber attacks are becoming increasingly sophisticated – and no longer only target large corporations. Small and medium-sized enterprises are also increasingly in the crosshairs and need to take their digital defences to a new level.

About cyber security