To the page content
Help & Service for business customers

Contact for business customers

Man at desk with smartphone in hand looking at monitor

Are you a private customer?

You can find the relevant contact details here.

How to reach us

Contact form

To send us an email, simply use our contact forms.

Contact forms

Chat

The chat service is available Monday to Friday from 8 a.m. to 8 p.m.

Chat

Frag Magenta

Our AI-based digital chatbot answers your questions 24/7 – providing you with the right solution without any waiting time.

Frag Magenta

Even more ways to connect with us

WhatsApp

You can also reach us via WhatsApp. Look for the "green signal" next to the company name.
Available Monday to Friday, 8 a.m. to 8 p.m.

Write to us

Telekom shop

In our Telekom shops, we offer you personalised advice without waiting times from qualified business customer experts who analyse your needs and recommend suitable offers.

Come on over

Think tank

Help us shape Telekom. Share your ideas and suggestions with us in the community.

To the think tank

Our awards

  • Siegel connect hotline test mobile phone provider test winner 2025 Telekom
  • Siegel Connect Hotline Test Broadband Provider Test Winner 2025 Telekom
  • Test seal_Digital service offering—Telekom DSL landline
  • Test seal_Digital service offering—Telekom mobile communications
  • Seal WiWo App of the Year 1st place 2025 MyMagenta
  • Seal Germany Test Service King 1st Winner Germany Telekom 2024