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Artificial intelligence

AI consulting: The smart way to start your AI future

From the initial idea to implementation – our AI consulting services identify potential, develop strategies and accompany you on the path to successful AI utilisation.

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AI must be trustworthy

Artificial intelligence plays a key role in digital transformation, which is advancing faster than ever before. Technologies enable machines to learn human skills, which is already a reality in various areas of business today. In many industries, this technological progress has long been underway when it comes to voice assistants, search algorithms or the control of industrial machines. We support your AI project right from the process design stage and accompany you on your journey to a data-driven business, working within ethical guidelines.

Solutions at a glance

  • Language & text analysis (NLP)

    Intelligent speech and text analysis does not care whether the input comes from a scanned document, a chat or a voice recording. Natural Language Processing (NLP) automatically converts different formats into a common denominator.

    About language & text analysis
  • Conversational AI Suite

    Increase the productivity of your customer centre: our conversational AI solution clarifies your customers' most frequent concerns in text chats or on the phone – and prepares conversations so that they can be forwarded directly to the appropriate employees. With our graphical editor, your employees can set up processes and tailor them perfectly to individual needs, even without IT knowledge.

    About the Conversational AI Suite
  • Image & video analysis

    With Telekom's AI-based image and video analysis, you can take your visual communication to a whole new level of process optimisation. Say goodbye to time-consuming and error-prone manual processes and put your trust in innovative technology.

    Image & video analysis
  • Microsoft 365 Copilot

    Microsoft Copilot is your intelligent control centre for greater productivity and innovative collaboration. Take your efficiency and working methods to the next level with Microsoft 365 Business and Enterprise editions!

    About Microsoft 365 Copilot
  • Business GPT

    Benefit from a company-owned GPT environment with data storage in Europe and from certified IT security and data protection by Deutsche Telekom (PSA).

    About Business GPT

Good reasons for your industry

HR: More time for what matters

Whether it's recruiting, onboarding or employee retention, AI takes the pressure off HR teams and creates space for strategic HR work.

Learn more

Production: Quality meets efficiency

Whether visual inspections, predictive maintenance or machine optimisation – AI increases precision and reduces the burden on quality assurance.

Learn more
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AI consulting: The smart way to start your AI future

From the initial idea to implementation – our AI consulting services identify potential, develop strategies and accompany you on the path to successful AI utilisation.

Webinars on artificial intelligence

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From AI assistant to autonomous AI agent with n8n

Our T Business Webinar demonstrates how Business GPT can deliver data-driven insights and support business decision-making: Practical use cases for integrating AI assistants and modular, scalable automation solutions using N8N as an enabler illustrate the step-by-step transformation of existing processes.

For the record
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Securing data sovereignty – AI agents, backups and control in the hybrid cloud

Do you have control over your critical data? Do you integrate AI agents into your workflows without compromising security and data protection? Would you like to understand how to confidently set up backup strategies, even in hybrid cloud environments? Then register for the T-Business webinar free of charge!

To register 29 January 2026
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Secure Network – AI-supported network monitoring

Our T Business Webinar offers a one-hour introduction to the basic concepts of network security and artificial intelligence: optimising and monitoring network infrastructure using AI, SD-WAN for intelligent control of network resources, protection mechanisms such as firewalls and Secure Access Service Edge (SASE), and managed services provided by Telekom experts. Practical examples and use cases offer interesting insights.

To register on 26 February 2026

Business Analytics

Business Analytics Two businesspeople analyse data in front of a futuristic display.

Business Analytics

Business Analytics: data analysis solutions as a forward-looking technology for growth, efficiency and value creation. Find out more here!

Success stories

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AI-based customer dialogue at Global Office

100 per cent availability: global office, the specialist in customer communication, uses the Conversational AI Suite and supports around 1,500 companies with its call agents, known as telephone angels.

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Business GPT at the UKA Group

The project developer for wind power and photovoltaic parks enables its employees to test AI use cases in a secure and data protection-compliant environment.

Julian Kadolph from Hanebutt Roofing with drone

AI revolution at Hanebutt Roofing:

Enterprise Search Search engine based on amberSearch enables quick and easy access to documents

AI Services for the Microsoft Clouds_Leader

Analyst rating: Generative AI

Telekom combines innovative AI solutions with industry-specific expertise

Blogs and podcasts Topics related to AI

Digitisation

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Digitisation

Start your business with Telekom as your reliable partner for the future. Discover our solutions and offers for your digitalisation now!

Impetus for your success

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Microsoft Premium Services

We take care of your IT with tailor-made solutions and excellent expert service, so that you have time for your business.

About Microsoft Premium Services

Telekom Business Webinars

Let our experts introduce you to exciting topics related to your business. Join us live via livestream or watch the recordings at any time.

About the Telekom Business webinars

Endpoint security

Secure your end devices effectively against unauthorised access.

On Endpoint security

Cloud Infrastructure

Always well equipped with excellent business infrastructure and suitable software solutions from the cloud.

About Cloud Infrastructure

Our awards

  • Telekom comes out on top in connect mobile network test
  • Siegel-connect landline test winner 2025 Telekom
  • Gold Partner Microsoft
  • Cisco Gold Partner
  • Zoom Gold Partner