Do the Telekom experts work closely with Microsoft?

Yes, Telekom works closely with Microsoft. This means you benefit from direct access to the latest technologies, proven best practices and in-depth product expertise.

Who are the Premium Services suitable for?

The Premium Services are aimed at businesses of all sizes that wish to make strategic use of Microsoft technologies whilst drawing on the expertise of certified specialists, regardless of the current maturity of their IT systems.

Is the introductory meeting free of charge?

Yes, an initial consultation is free of charge and comes with no obligation.

Can I request a specific expert?

In many cases, this is possible. However, the final allocation depends on availability and specialist expertise.

What happens after booking a Premium Service?

Once your order has been confirmed, you will receive a welcome email containing all the relevant information regarding the next steps, your points of contact and how to use the services you have booked.

What are Telekom’s Microsoft Premium Services?

Telekom’s Microsoft Premium Services offer comprehensive support for the entire Microsoft Cloud portfolio. These range from strategic workshops on IT reorganisation to operational support for day-to-day business. The aim is to help you use your Microsoft technologies efficiently, realise their full potential and reduce the long-term burden on your IT department.

What information should my enquiry include?

To help us deal with your enquiry quickly and efficiently, the following information would be helpful: Company name Contact person(s) and contact details Description of your request or objective Relevant subject areas (e.g. cloud, security, AI) Preferred timeframe for implementation

What topics can be discussed during the consultation?

The consultation can be tailored to your specific needs. Typical topics include: Cloud transformation IT security Modern Workplace Data & Artificial Intelligence Infrastructure & Migration

How can I book a consultation?

You can easily arrange a consultation using the enquiry form, by email or directly through your Telekom contact.

What does a typical consultation involve?

A consultation usually follows a clear structure: Analysis of your current situation and requirements Presentation of suitable solutions Discussion of specific use cases Agreeing on the next steps, including a quote if required

T Business

Microsoft Premium Services

We take care of IT so that you have time for your business.

Key facts about Premium Services

Location

Remote / online

Time

Depending on the product and enquiry

Target audience

IT managers, administrators, office communications officers

Costs

From €185 per hour

Our services: The right solution for every need

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Setting up Microsoft 365

Professional initial setup of your Microsoft tenant – tailored precisely to your requirements and implemented by certified experts.

For advice

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Premium Support

Whether it’s IT management, administration or project management: Telekom supports you with certified expertise for all challenges relating to your Microsoft Cloud. Fast, reliable and exactly when you need support. The service is available as a Basic or Comfort package.

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Project Services

Customised service packages at transparent hourly and daily rates – for a wide range of requirements relating to your Microsoft environment, such as security advisory services for Microsoft 365 or advanced Microsoft Teams telephony.

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Do you already have an account on the Telekom Cloud Marketplace?

You can also access our customer service portal! Use this portal to receive exclusive information about our premium services or to submit a specific service enquiry directly.

Go to the customer portal