What is the process for switching advice?

The consultation process for switching to Microsoft Teams Telefonie consists of three steps: In the first step, we analyse your status quo and the desired target architecture. We then use these findings to develop a detailed recommendation for your company, including timing and costs. In the third step, we present this recommendation to you and discuss how to proceed.

How much does the changeover consultation cost?

Nothing. The switchover consultation is a free service provided by Deutsche Telekom for business customers.

Do I have to implement the recommended course of action with Telekom?

No, our recommended course of action is a non-binding offer. You are welcome to approach the switch to Microsoft Teams Telefonie directly with our experts – or take care of it yourself.

What happens to the data I provide during the consultation?

The data you provide will be used in the context of migration consulting in order to offer you the best possible advice, including solution design and recommendations for action/offers. In accordance with our "need-to-know principle", only the group of users required for this purpose will have access to the data.

What requirements must my company meet in order to switch to Teams Telefonie?

First, you need Microsoft Teams. Microsoft Teams is usually already part of a Microsoft 365 or Office 365 licence package. It is important that you have a suitable licence that supports Teams. To use Teams Telefonie, you also need an add-on for telephony. You have the following options: The "Microsoft 365 Phone System" add-on is available for Microsoft 365 Basic, Standard or Premium, Office 365 Enterprise E1 or E3. This add-on can be booked for an unlimited number of users. The Office 365 Enterprise E5 edition. The add-ons "Microsoft 365 Phone System" and "Office 365 Dial-in Conference" are already included here. For information regarding integration and the necessary infrastructure, please contact your customer advisor or our cloud experts. In addition, a stable internet connection with sufficient bandwidth is essential.

I still have general questions about Microsoft Teams telephony. Who can I contact?

If you have any general questions about Microsoft Teams Telefonie, please use our contact form. Our experts will then get in touch with you as soon as possible.

T Business

Microsoft Teams telephony migration consulting

Take it to the next level with our experts – completely free of charge and with no obligation.

Consultant sits down with a customer and advises her on Microsoft Teams telephony from Telekom.

Your path to a successful transition to Microsoft Teams Telefonie

Are you already using Microsoft Teams and have decided to integrate your landline and/or mobile telephony into Microsoft Teams? Then let's take your business to the next level together!

In our migration consultation, you can work with our experts to determine the optimal Microsoft Teams Telefonie package for your company.
Consultations usually take place via convenient remote appointments and include an analysis of your status quo and specific recommendations for action.
You can then implement this recommended course of action directly with us.

The best part: everything is completely non-binding and free of charge. Arrange your consultation appointment now and let's get started!

Your advantages with Telekom's switching advice

Individual

Our experts will respond to your situation and wishes.

Free of charge

There are no costs for you in connection with the changeover consultation.

Specifically

You will receive a written recommendation for action.

Non-binding

You are not entering into any obligations whatsoever.

Detailed advice on switching to Microsoft Teams Telefonie:

Analysis

Step by step, we go through all the key points with you – from existing systems, end devices and Microsoft licences to your general conditions and objectives.

Development

Based on the results of the analysis, we develop clear recommendations for action for you – including a schedule, tailor-made solutions and a cost framework.

Presentation

We will discuss this recommended course of action with you and agree on how to proceed. If you wish, you can make the switch directly with our experts.

Personalised transition consultation with an advisor in front of a flip chart on Microsoft Teams telephony

"It is simply a pleasure to work with our customers to lay the foundations for a successful future."

Pavlo Kutschka, one of our experts for switching to Microsoft Teams Telefonie from Telekom.

Frequently asked questions about switching to Microsoft Teams Telefonie

First, you need Microsoft Teams. Microsoft Teams is usually already part of a Microsoft 365 or Office 365 licence package. It is important that you have a suitable licence that supports Teams.

To use Teams Telefonie, you also need an add-on for telephony. You have the following options:

The "Microsoft 365 Phone System" add-on is available for Microsoft 365 Basic, Standard or Premium, Office 365 Enterprise E1 or E3. This add-on can be booked for an unlimited number of users.
The Office 365 Enterprise E5 edition. The add-ons "Microsoft 365 Phone System" and "Office 365 Dial-in Conference" are already included here.

For information regarding integration and the necessary infrastructure, please contact your customer advisor or our cloud experts.
In addition, a stable internet connection with sufficient bandwidth is essential.