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T Business

Top ratings from international market analysts

Telekom is a leader in IT and telecommunications solutions. Our solutions in the areas of connectivity, digital, cloud & infrastructure and security regularly impress industry experts. Comparative studies and benchmark reports by renowned ICT analysts and consulting firms confirm our leading role in the market.

Quality that impresses.

Analysts regularly rate T Business as a leader in cloud, networking, IT and security.

The analyst firm Pierre Audoin Consultants (PAC)

Christophe Chalons, PAC:

„Deutsche Telekom is the clear market leader in telecommunications services and the only telecommunications provider in Germany that successfully offers both IT infrastructure (including cloud and security) and application-oriented services.“

For more than 30 years, Pierre Audoin Consultants (PAC) – a European analyst and consulting firm for software and IT services worldwide – has been compiling the recognised rankings of the leading IT services providers in Europe, broken down by region, industry and sub-segment. In addition to the top 10 for IT services and IT security services, PAC publishes rankings of the leading providers of ICT services (IT and telecommunications) for business customers.

Ranked number 1 in Germany according to PAC analysts

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PAC Analysis Chart: TOP 10 Business ICT Services EMEA
Chart: PAC analysis of the top 10 business ICT services in Germany
Chart: PAC analysis of the top 10 IT services excluding BPO in Germany
Chart: PAC Analysis Top 10 IT Security Germany

The analyst and consulting firm ISG

The Information Services Group (ISG) is a leading global market research and consulting firm in the information technology and telecommunications sector, advising more than 700 clients worldwide, including 75 of the world's top 100 companies, on strategic business issues. ISG's analyses repeatedly confirm Telekom's leading position in various technology fields. Here you can find some of the latest ISG Provider Lens™ reports available for free download.

Leader positions in private/hybrid cloud – data centre services 2025

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Analyst rating: Managed services

Thanks to continuous development and targeted investment in innovative technologies, Deutsche Telekom (T Business) has successfully consolidated its position as the undisputed market leader.

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Analyst rating: Managed hosting

T Business is a leading provider of comprehensive managed cloud hosting services.

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Analyst assessment: AI-Ready Infrastructure Consulting

Excellent understanding of the current challenges in the field of hybrid multicloud and cloud-native projects.

Top ratings for software-defined network solutions and services

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SD Networks Transformation Services

Analyst rating: SD-Networks Transformation Services

Deutsche Telekom offers high-quality, customer-oriented consulting and services as well as its own innovations. It also has a strong network of strategic partners. 

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Analyst assessment: Managed SD-WAN services

Deutsche Telekom uses its multi-vendor portfolio to advise customers and recommend the most suitable SD-WAN solutions tailored to their business requirements. 

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Analyst assessment: Secure Access Service Edge (SASE)

Deutsche Telekom with a vendor-neutral, consultative strategy for SASE and offering modular solutions for seamless integration into its SD-X platform to improve manageability and performance.

An IT engineer removes a panel from a network server.

Analyst assessment: Edge technologies and services including private 5G

With its comprehensive portfolio of edge and core network services, such as advanced 5G campus solutions, Deutsche Telekom is a market leader. 

Five times leader in Microsoft AI and Cloud Services

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Analyst assessment: Managed services for Azure

Telekom leads the way with scalable cloud solutions, expert advice, secure network connections and solutions for compliance and sustainability.

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Analyst rating: Microsoft 365 Services

T Business positioned as one of the leading providers of MS 365 services. 

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Analyst rating: Dynamics 365 Services

T Business – a leading provider in this field – seamlessly integrates Microsoft Dynamics 365 into business processes, secures operations through managed services and guarantees data protection with cloud solutions from German data centres.

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Analyst rating: Power Platform Services

Telekom supports companies on their path to digitalisation: training, support and a factory model guarantee smooth implementation and sustainable maintenance.

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Analyst rating: AI services for Microsoft clouds

Strategic cloud edge infrastructure and industry-specific expertise are meeting the growing demand for decentralised data processing – with a focus on edge AI solutions and the integration of AI into latency-critical applications. 

Four-time winner in Managed Cyber Security Services

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Analyst assessment: Next-gen SOC/MDR services

Deutsche Telekom is a leading provider of comprehensive next-gen SOC/MDR services "Made in Germany", which are delivered by a large, qualified team.

A young man holding a laptop stands in the server room and works on a server.

Analyst assessment: Next-gen SOC/MDR services (mid-market)

Deutsche Telekom is investing in its attractive offering and delivery from Germany, making it a leading provider in the mid-market Next-Gen SOC/MDR market.

Two security experts in front of a server cabinet discuss strategic security services.

Analyst rating: Strategic Security Services

Deutsche Telekom impresses with its end-to-end and KRITIS expertise as well as its consulting services for combined IT and telecommunications security.

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Analyst rating: Technical Security Services

Comprehensive end-to-end services made in Germany and a highly qualified team make Deutsche Telekom a leader in the German market for technical cybersecurity services.

Top ratings for Salesforce Ecosystem Partner Services

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Analyst rating: Implementation services for core clouds and AI agents

With its range of AI-supported Salesforce implementations featuring ready-made industry templates and implementation accelerators, as well as its strengths in ERP, BI and marketing integration, Telekom helps its customers optimise their sales and customer processes. 

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Analyst assessment: Implementation services for industry clouds

Deutsche Telekom is a key pillar of digitalisation in Germany. Industry-specific automation, a focus on compliance and secure cloud infrastructure are at the heart of its service offering.

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Analyst assessment: Implementation services for marketing and commerce with AI enablement

Deutsche Telekom uses Salesforce AI, Data Cloud and automation to optimise omnichannel marketing and e-commerce. Seamless integration with ERP, CRM and payment platforms enables companies to optimise digital commerce and maximise conversion rates. 

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Analyst rating: Managed Application Services

Deutsche Telekom provides secure, AI-powered Salesforce Managed Services with a focus on European data sovereignty.

Strong partner for Future of Work Services

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Analyst rating: Managed end-user technology services

Deutsche Telekom and T-Systems orchestrate the lifecycle of end devices in Germany by integrating automated provisioning with fast on-site repairs. The provider combines device leasing, individual configuration, provisioning and environmentally friendly recycling, thereby supporting mobile workforces.

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Analyst assessment: Smart and sustainable workplace services

Deutsche Telekom integrates solutions for the circular economy, smart buildings and IoT-enabled smart rooms for German companies. The data-driven approach ensures compliance, progress tracking and efficient management of subsidies. 

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Analyst assessment: AI-augmented workforce services

By combining Business GPT with robust IT security and consulting on AI use cases, Deutsche Telekom ensures legally compliant and rapid AI innovation in Germany.

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Analyst rating: Workplace Strategy and Enablement Services

Telekom supports the acceptance of hybrid models and the transformation of the workplace with a holistic organisational change management and enabling strategy. It integrates strategy and toolset, culture and mindset, and diagnostics into a unified roadmap to achieve faster value creation. 

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Analyst assessment: Collaboration and next-gen experience services

Deutsche Telekom supports companies in Germany with managed unified communications installations, consulting and customised training, as well as open source suites via T-Systems. 

Analyst rating: Sustainability & ESG

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Analyst rating: Sustainability & ESG

Top level in real-time monitoring and analysis of environmental impacts

Leader in Enterprise Managed Network Services in Europe

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Analyst assessment: Managed Enterprise Connectivity Solutions

Deutsche Telekom's VPN, DIA and VoIP offerings are at the heart of the digital transformation of customer services.

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Analyst assessment: Managed Network Services Evolution

T Business drives forward advanced and customer-oriented managed network services solutions

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Analyst assessment: Network as a Service

Customer-focused Managed Network Services and NaaS Solutions

The international analyst firm IDC

International Data Corporation (IDC) is a leading global provider of market intelligence, data and events for the IT, Telekom and technology sectors. With more than 1,300 analysts worldwide, IDC offers global, regional and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analyses and insights help business decision-makers, investors and IT professionals make informed technology decisions and achieve their most important business goals.

International leader in 5G solutions and managed SD-WAN services

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IDC MarketScape: European Enterprise Private 5G Solutions

Deutsche Telekom recognised as a leader in IDC MarketScape: European Enterprise Private 5G Solutions 2025.

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IDC MarketScape: Worldwide Managed SD-WAN Services

Deutsche Telekom named a leader in IDC MarketScape: Worldwide Managed SD-WAN Services 2025.

Impetus for your success

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Cloud Infrastructure

Always well equipped with excellent business infrastructure and suitable software solutions from the cloud.

About Cloud Infrastructure

Cyber Security

We ensure that your digital transformation is a guaranteed success.

About Cyber Security

Connectivity

Site networking as the basis for the successful digitalisation of your company.

About connectivity

Managed IT Services

Discover how we integrate your IT into our reliable cloud.

About Managed IT Services

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