Top ratings from international market analysts
Telekom is a leader in IT and telecommunications solutions. Our solutions in the areas of connectivity, digital, cloud & infrastructure and security regularly impress industry experts. Comparative studies and benchmark reports by renowned ICT analysts and consulting firms confirm our leading role in the market.
Quality that impresses.
Analysts regularly rate T Business as a leader in cloud, networking, IT and security.
The analyst firm Pierre Audoin Consultants (PAC)
Christophe Chalons, PAC:
„Deutsche Telekom is the clear market leader in telecommunications services and the only telecommunications provider in Germany that successfully offers both IT infrastructure (including cloud and security) and application-oriented services.“
For more than 30 years, Pierre Audoin Consultants (PAC) – a European analyst and consulting firm for software and IT services worldwide – has been compiling the recognised rankings of the leading IT services providers in Europe, broken down by region, industry and sub-segment. In addition to the top 10 for IT services and IT security services, PAC publishes rankings of the leading providers of ICT services (IT and telecommunications) for business customers.
Ranked number 1 for ICT Services in Germany and Security in the DACH region, according to PAC analysts
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ICT Services EMEA
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IT Security in the DACH region
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IT Services for the Public Sector in the DACH region
The analyst and consulting firm ISG
The Information Services Group (ISG) is a leading global market research and consulting firm in the information technology and telecommunications sector, advising more than 700 clients worldwide, including 75 of the world's top 100 companies, on strategic business issues. ISG's analyses repeatedly confirm Telekom's leading position in various technology fields. Here you can find some of the latest ISG Provider Lens™ reports available for free download.
Awarded leader positions in seven categories for multi-public cloud services
Analyst rating: Consulting and Transformation Services — Midmarket
Holistic end-to-end transformation, hybrid cloud expertise, versatile partner network and security.
Analyst rating: Consulting and Transformation Services — Large Accounts
Deutsche Telekom/T-Systems offers comprehensive public cloud expertise in Germany with a strong focus on data protection, hybrid cloud models and holistic consulting tailored specifically to the requirements of the German market.
Analyst assessment: Managed services — mid-market
Provision of scalable and secure managed services in the public cloud environment, which support medium-sized companies in particular with their cloud transformation.
Analyst rating: Managed services — large accounts
Managed service portfolio that uncompromisingly combines security, compliance and innovative strength
Analyst assessment: Hyperscale infrastructure and platform services
Long-standing provider of IaaS/PaaS solutions in private and public clouds with comprehensive AI strategy consulting
Analyst rating: SAP HANA Infrastructure Services
Uniform operation in SAP and non-SAP landscapes and simple administration of SAP platforms
Analyst assessment: FinOps services and AI-driven optimisation
Use of advanced AI technologies to analyse cloud costs in real time and generate automated optimisation suggestions.
Leader positions in private/hybrid cloud – data centre services 2026
Analyst assessment: Managed Cloud Hosting and Resilient Infrastructure Services — Midmarket
Deutsche Telekom enables midsize companies to utilize hybrid managed hosting exclusively from German data centers, with full operational responsibility, phased migration and no operational risks.
Analyst assessment: Managed Cloud Hosting and Resilient Infrastructure Services — Large Accounts
Deutsche Telekom/T-Systems operates fully managed hosting infrastructure exclusively from German data centers, thereby creating a directly applicable compliance foundation for companies regulated by KRITIS, BAIT and the IT Security Act 2.0.
Analyst assessment: Edge Computing Services
Deutsche Telekom/T-Systems offers the EdgAIR CAMPUS platform, a fully managed, vendor-neutral edge solution that connects 5G campus networks with industrial AI use cases for Industry 4.0.
Analyst assessment: Edge Computing Services Analyst assessment: AI-Ready Infrastructure Managed Services — Midmarket
Deutsche Telekom/T-Systems adapts enterprise-level managed services packages into standardized, rapidly deployable offerings for SMEs, thereby creating a directly applicable compliance foundation by exclusively storing data in Germany.
Analyst assessment: AI-Ready Infrastructure Managed Services — Large Accounts
Deutsche Telekom/T-Systems optimally combines traditional approaches with modern solutions. The level of automation achieved precisely meets the needs of many customers, thereby enhancing the provider’s appeal and competitiveness.
Top ratings for software-defined network solutions and services
Analyst assessment: Managed SD-WAN Services
Deutsche Telekom uses its multi-vendor portfolio to advise customers and recommend the most suitable SD-WAN solutions tailored to their business requirements.
Analyst assessment: Secure Access Service Edge (SASE)
Deutsche Telekom with a vendor-neutral, consultative strategy for SASE and offering modular solutions for seamless integration into its SD-X platform to improve manageability and performance.
Analyst assessment: Edge Technologies and Services including Private 5G
With its comprehensive portfolio of edge and core network services, such as advanced 5G campus solutions, Deutsche Telekom is a market leader.
Five times leader in Microsoft AI and Cloud Services
Analyst rating: Azure Data Transformation and AI Services
Deutsche Telekom/T-Systems integrates AI services and Foundry with sovereign data, network and control structures, making controllable AI runtimes more resilient for KRITIS-related environments.
Analyst rating: Microsoft Productivity and Business Process Services - Mid Market
Deutsche Telekom/T-Systems operates Microsoft 365, Copilot and Power Platform via standardized workplace and operational models and integrates network, identity and security into unified service and support structures for SMEs.
Analyst rating: Microsoft Productivity and Business Process Services - Large Market
Deutsche Telekom/T-Systems links Microsoft 365, Copilot and Power Platform to sovereignty-, connectivity-, and identitybased runtime models for resilient enterprise workplace structures.
Analyst rating: Azure Managed Services - Mid Market
Deutsche Telekom/T-Systems integrates Azure, connectivity and security services with robust cloud and workplace structures for midsize organizations with stringent requirements for availability and control.
Analyst rating: Azure Managed Services - Large Market
Deutsche Telekom/T-Systems integrates Azure runtime operations with network, sovereignty and security structures, making cloud operating models sustainable for German enterprise organization.
Leader positions in Managed Cyber Security Services
Analyst assessment: Next-gen SOC/MDR Services
Deutsche Telekom is a leading provider of comprehensive next-gen SOC/MDR services "Made in Germany", which are delivered by a large, qualified team.
Analyst assessment: Next-gen SOC/MDR Services (mid-market)
Deutsche Telekom is investing in its attractive offering and delivery from Germany, making it a leading provider in the mid-market Next-Gen SOC/MDR market.
Analyst rating: Strategic Security Services
Deutsche Telekom impresses with its end-to-end and KRITIS expertise as well as its consulting services for combined IT and telecommunications security.
Analyst rating: Technical Security Services
Comprehensive end-to-end services made in Germany and a highly qualified team make Deutsche Telekom a leader in the German market for technical cybersecurity services.
Leader and Rising Star in Salesforce Ecosystem Partners
Analyst rating: Innovation on Salesforce/Agentforce
Deutsche Telekom integrates Agentforce with Bring Your Own Business GPT models on sovereign infrastructure, embedding agentic AI into CRM, IoT and field workflows. Real-time telemetry and predictive orchestration enable secure, production-ready solutions for clients.
Analyst rating: Professional Services
Deutsche Telekom embeds Salesforce within a vertically integrated strategic stack spanning CRM, sovereign hosting, IoT and connectivity, supported by sovereign AI hosting and telecomgrade infrastructure. This approach centralizes ownership and streamlines delivery.
Analyst rating: Value Realization and Optimization Services
Deutsche Telekom (Rising Star) extends Salesforce managed services into a sovereign lifecycle environment anchored in secure networks and certified operations. Telecomgrade governance and BYO-LLM controls sustain compliant AI deployment at scale for clients in Germany.
Strong partner for Future of Work Services
Analyst assessment: Smart and sustainable workplace services
Deutsche Telekom/T-Systems turns IoT occupancy insight, adaptive building operations and energy intelligence into a basis for right-sized workplaces. Clients gain clearer decisions on hybrid readiness, predictive maintenance, energy control and physical workplace performance.
Analyst rating: Digital Workplace Operations and Support Services — Large Account
Deutsche Telekom/T-Systems and T-Systems unify desktop, mobile and lifecycle operations into a consistent managed endpoint model. Clients benefit from local execution, service continuity and AI-assisted support that reduces friction during refresh and AI-driven transitions.
Analyst rating: Workplace Strategy and Enablement Services
Deutsche Telekom/T-Systems, through T-Systems, links sovereign workplace design, T Cloud options and AI adoption with workforce enablement. The model helps German clients align cloud choice, compliance and adoption so workplace strategy becomes an executable operating model.
Analyst rating: AI-augmented Collaboration and Experience Services
Deutsche Telekom/T-Systems with T-Systems and Telekom MMS, connects sovereign collaboration design, in-flow AI assistance and adoption services. With UC-Play, Zoom X and Business GPT, clients modernize communication while maintaining hosting control and aligned workforce adoption.
Leader in Enterprise Managed Network Services in Europe
Analyst assessment: Managed Enterprise Connectivity Solutions
Deutsche Telekom's VPN, DIA and VoIP offerings are at the heart of the digital transformation of customer services.
Analyst assessment: Managed Network Services Evolution
T Business drives forward advanced and customer-oriented managed network services solutions
Analyst assessment: Network as a Service
Customer-focused Managed Network Services and NaaS Solutions
The international analyst and consulting firms: IDC and Frost & Sullivan
International Data Corporation (IDC) is a leading global provider of market intelligence, data and events for the IT, telecommunications and technology sectors. With more than 1,300 analysts worldwide, IDC offers global, regional and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analyses and insights help business decision-makers, investors and IT professionals make informed technology decisions and achieve their most important business goals.
Frost & Sullivan, founded in 1961, is a global consulting firm headquartered in San Antonio (USA) with offices in 45 countries, including Frankfurt, London, Dubai, Mumbai, Singapore and São Paulo. Over 1,200 market analysts, industry experts and economists produce annual studies on megatrends, innovation and market positioning in industries such as telecommunications, IT services, automotive, healthcare and energy. The Frost Radar™ studies evaluate providers based on their innovative strength and growth in order to identify "foresight companies".
International Leader in 5G Solutions, SD-WAN, Managed Network and Managed Security Services
IDC MarketScape: European Enterprise Private 5G Solutions
Deutsche Telekom recognised as a leader in IDC MarketScape: European Enterprise Private 5G Solutions 2025.
IDC MarketScape: Worldwide Managed SD-WAN Services
Deutsche Telekom named a leader in IDC MarketScape: Worldwide Managed SD-WAN Services 2025.
Frost Radar™: Global Carrier Managed Network Services
Deutsche Telekom positioned in Frost Radar™ 2025 as a leading global provider of managed network services with outstanding innovation and growth.
Frost Radar™: Managed Security Services
Deutsche Telekom positioned as a leader in the Frost Radar™ 2026, as one of the top providers of security services in EMEA.
Leading Provider of digital sustainability in Europe
Analyst review: Strategy and Enablement Services
As a provider of strategy and enablement services, Deutsche Telekom is a European leader with proven expertise in the fields of consultancy and ESG automation.
Analyst rating: OT and industry-specific solutions and services
Deutsche Telekom positions itself as a leading provider of integrated OT solutions, driving sustainable innovation in the energy, mobility, retail and public infrastructure sectors through the combination of AI, IoT and cloud technologies, thereby creating both environmental and social value.
Analyst rating: IT Solutions and Services
As the market leader, Deutsche Telekom is driving forward sustainable IT solutions by deploying energy-efficient edge cloud infrastructures and circular IT lifecycle services to reduce CO₂ emissions whilst boosting operational efficiency across Europe.
Impetus for your success
Cloud Infrastructure
Always well equipped with excellent business infrastructure and suitable software solutions from the cloud.
Cyber Security
We ensure that your digital transformation is a guaranteed success.
Connectivity
Site networking as the basis for the successful digitalisation of your company.
Managed IT Services
Discover how we integrate your IT into our reliable cloud.