Glossary
Digital technologies are evolving rapidly. In our glossary, we explain key technical terms and technologies for business customers in a simple and easy-to-understand way. Discover clear explanations of products, technologies and solutions for your business.
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AI
Artificial intelligence, or AI for short, refers to technologies that can analyse data, identify patterns and perform tasks automatically. Companies use AI, for example, to streamline processes, improve customer service or analyse large volumes of data.
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All-net flat rate
An Allnet flat-rate plan offers unlimited calls to German mobile and landline networks. For business customers, it ensures more manageable and predictable telephone costs, as well as flexible communication with customers, partners and staff.
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B
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BSP – Business Service Portal
The Business Service Portal, or BSP for short, is an online portal for Telekom business customers. As a business customer, you can use it to manage mobile phone framework agreements, order devices and edit the settings for your cloud-based telephone system, amongst other things.
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Business DSL Premium
Business DSL Premium refers to Deutsche Telekom’s premium DSL tariffs for business customers. They offer high-speed internet as well as additional services such as business routers, automatic 5G failover protection and integrated security features to ensure reliable business operations.
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Cloud PBX
A cloud PBX is a virtual telephone system whose functions are provided via the cloud. ‘PBX’ stands for ‘Private Branch Exchange’, i.e. a telephone system. Instead of a traditional telecoms or telephone system with hardware in the office, the functions run in a data centre and are provided via the internet using VoIP (Voice over Internet Protocol). This enables businesses to manage their business telephony flexibly and ensure that staff – whether in the office, working from home or on the move – can be reached, for example, via a landline number.
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Cloud software
Cloud Software refers to Deutsche Telekom’s portfolio of cloud-based software solutions for business customers. It comprises Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) offerings from leading providers, as well as consultancy, service and support services that assist companies with digitalisation, the optimisation of business processes and the flexible use of IT resources.
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D
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DSL
DSL stands for ‘Digital Subscriber Line’ and refers to a technology for accessing the internet via a landline. A business DSL connection enables companies to browse the internet, make phone calls and use digital applications via a fixed internet connection.
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eSIM – embedded SIM
An eSIM is a digital SIM card that is permanently embedded in the device. It replaces the traditional plastic SIM card and enables access to the mobile network without the need to physically insert a card. Companies can manage eSIM profiles more easily on a centralised basis, without any physical intervention, and can commission new smartphones, tablets or other connected devices more easily.
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Fibre-optic cable
Business Fibre refers to Deutsche Telekom’s fibre-optic internet packages and transmission technology for business customers, in which data is transmitted via fibre-optic cables using light signals. These provide fast, stable and future-proof internet connections for businesses and form the basis for modern digital business processes.
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Fixed IP address
A static IP address remains the same at all times and ensures that a device, such as a router, can be uniquely accessed within the company network. It is required, for example, for Virtual Private Network (VPN) access, in-house servers, remote maintenance or secure access to business systems.
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HotSpot
A hotspot is a public or business-provided Wi-Fi access point for mobile devices. Companies can use it to offer their customers, guests or staff wireless internet access at one or more locations.
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IoT
IoT stands for ‘Internet of Things’ and refers to the interconnection of various devices, machines and sensors via the internet. Companies use IoT solutions to automatically collect data, monitor processes and manage operational workflows more efficiently.
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Jamf Mobile Solutions
Solutions for mobile devices such as iOS, Android, Windows and macOS. Includes features such as Mobile Threat Defence, data usage analysis and content filtering.
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LTE – Long Term Evolution
LTE stands for ‘Long Term Evolution’ and is a fourth-generation mobile communications standard, also known as 4G. Business customers use LTE for mobile data connections on smartphones, tablets, routers and other connected devices. ‘5G’ is the successor to LTE in mobile communications technology, offering significantly higher upload and download speeds.
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M
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MagentaBusiness Cloud
MagentaBusiness Cloud is a secure cloud platform for business customers that combines file storage, file sharing and digital collaboration in a single solution. The Nextcloud-based solution is hosted in Telekom’s German data centres and supports businesses in working securely from any location, whilst ensuring they meet data protection and compliance requirements.
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MDR – Managed Detection and Response
Managed Detection and Response is a managed security service designed to detect and defend against cyber attacks. Security experts and technical systems monitor IT environments, assess suspicious activity and provide support in responding to security incidents.
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Network
A network connects computers, servers, end devices, applications and company sites. A high-performance corporate network enables secure data exchange and forms the technical foundation for digital collaboration, cloud services and networked business processes.
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Online shopping solutions
Solutions for websites, web hosting, domain management and digital visibility.
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Public Cloud
A public cloud provides IT resources such as storage space, computing power and applications via a cloud provider’s infrastructure. Organisations can access the services they require on a flexible basis and adapt them to their actual needs, without having to operate the entire technical infrastructure themselves.
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QoS – Quality of Service
Quality of Service, or QoS for short, refers to methods for the targeted control and prioritisation of data traffic within a network. This enables important applications, such as voice and video transmissions, to be given priority, ensuring that their connection quality remains stable even when the network is heavily utilised.
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Router
A router connects your company network to the internet and manages all data traffic between your devices and different networks, routing data to the correct destination. In businesses, it often provides the connection to the internet and, depending on the model, can also perform additional functions such as Wi-Fi, firewall, VPN or IP telephony.
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SIP trunk
A SIP trunk connects an existing telephone system to the public telephone network via the Internet Protocol (IP). This enables businesses to continue using their existing telephone numbers and telephone systems and, for example, to flexibly extend their IP-based business telephony to multiple locations.
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T Business
T-Business is Deutsche Telekom’s business customer division and supports companies with digitalisation, connectivity, cloud, security and modern collaboration. The offering is aimed at the self-employed, SMEs, enterprise customers and public sector organisations. Telekom is one of the leading providers for business customers in many areas, including cloud, SD-WAN, cyber security, private 5G and managed network services, and has been named the test winner on multiple occasions in the mobile and fixed-line sectors.
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T Cloud
T Cloud combines high-performance cloud infrastructure with modern platform features. Suitable for medium-sized businesses, large enterprises and the public sector. For anyone wishing to develop a cloud strategy that is efficient, compliant and future-proof.
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TI
The telematics infrastructure, or TI for short, is the secure digital network of the German healthcare system. It enables doctors’ surgeries, hospitals, pharmacies and other organisations to exchange medical data and documents in an encrypted format.
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U
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Unlimited data allowance
‘Unlimited data’ refers to a mobile phone tariff under which there is no fixed monthly data limit within the specified usage range; this is also colloquially known as a ‘data flat rate’. Business customers can therefore transfer even large volumes of data on their mobile devices without having to regularly top up their data allowance.
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VoIP
Voice over Internet Protocol, or VoIP for short, refers to making phone calls via an internet or IP connection. Businesses can use VoIP telephony via suitable telephones, computers, smartphones or a cloud-based telephone system.
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Wi-Fi
Wi-Fi stands for ‘Wireless Local Area Network’ and refers to a wireless local network. It connects smartphones, computers, tablets and other devices to the company network or the internet without the need for network cables.
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XDR
Extended Detection and Response, or XDR for short, is a security approach designed to detect, analyse and defend against cyber threats. It involves consolidating security information from various sources – such as endpoints, emails, identities, networks and cloud services – and analysing it collectively.
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YANG
YANG stands for ‘Yet Another Next Generation’ and is a data modelling language for the configuration and management of networks. It provides a standardised description of how network components and their settings are structured. In conjunction with technologies such as NETCONF, YANG supports the automated control of networks, thereby contributing to efficient and flexible network operation.
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ZTNA
Zero Trust Network Access, or ZTNA for short, is a security concept designed to provide controlled access to applications and corporate data. Each access request is assessed individually based on the user’s identity, the end device, the application and the security context, rather than trusting a user or device by default.
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