T Business

Business GPT: Data protection-compliant generative AI for small and medium-sized enterprises

A woman and a man are looking at a screen.

Business GPT

In a digital world where speed and efficiency are becoming increasingly important, artificial intelligence (AI) plays a central role. Generative AI, especially through the use of large language models (LLMs), has the potential to significantly accelerate and improve work processes in companies. But how can this potential be exploited without revealing sensitive company data? With its Business GPT product, Deutsche Telekom offers a solution that strikes precisely this balance.

The challenge: security and data protection in generative AI

Generative AI tools are capable of creating and processing text, graphics, videos and other content. However, these applications also use the data entered to further train their models, which can lead to significant security and privacy risks. Sensitive company information could unintentionally fall into the hands of third parties or end up in publicly accessible data pools.

Another problem addressed by Business GPT is so-called shadow IT. Employees often use freely accessible, unauthorised software, which can lead to security breaches. The browser-based Business GPT offers a data protection-compliant alternative that is officially provided and supported by the company. This reduces the risk of data leaks and ensures that AI is used in accordance with company guidelines.

Several people are sitting next to each other and looking at their screens.

The solution: Business GPT

Deutsche Telekom's Business GPT is a generative AI solution that was initially developed for Telekom employees and is now also being made available to companies. It offers the advantages of generative AI – without the associated data protection risks. The data is hosted in a secure Microsoft Cloud in Europe that has been set up specifically for Deutsche Telekom, ensuring GDPR-compliant data processing. The solution enables the use of the latest AI models from OpenAI.

Possible applications in companies

Business GPT enables companies to perform a wide range of tasks more efficiently:

Text generation: Creation of reports, marketing texts and other documents.
Data analysis: Processing and analysing large amounts of data for decision-making purposes.
Customer service: Automated responses to customer enquiries and provision of personalised recommendations.
Market research: conducting surveys and analysing market trends.
Translations: Real-time translations to support international communication.

A key advantage of Business GPT is the ability to integrate company-owned documents and data sources into the application. This makes it possible to generate tailored and context-specific responses based on the specific needs and requirements of the company.

Digitalisation is being promoted

Generative AI is an emerging technology that is developing rapidly and offers enormous potential for innovation. Its ability to automate complex business processes and deliver in-depth, data-driven decision-making templates also makes it attractive for public sector support. Deutsche Telekom experts are on hand to answer questions about funding for digitalisation and sustainability solutions. From application and project evaluation to implementation, the team accompanies companies on their journey into a digital future.

Mobile app "My Funding" with direct access to funding programmes and their quick check

The most important information at a glance:

The federal and state governments support digitisation projects with numerous programmes.
Around 20 programmes are specifically designed for the use of artificial intelligence (such as Business GPT).
Coverage of up to 70 per cent of your investment costs.
Eligibility depends on many factors, including the federal state, type and size of the company, and investment amount.
Funding analysis and advice from Deutsche Telekom throughout the entire process to secure subsidies and ensure successful implementation.

Conclusion: Safe and efficient use of generative AI

Business GPT from Deutsche Telekom is a secure and efficient way to leverage the benefits of generative AI in businesses. It combines state-of-the-art technology with strict data protection measures and enables companies to increase their productivity without compromising data security. It offers a particularly attractive solution for small and medium-sized enterprises, as it avoids the risks of public AI tools while providing a flexible and scalable platform for a wide range of use cases.

Your options

Webinar
Take advantage of this opportunity and find out more in our webinar about the advantages and funding opportunities of secure AI.
Register for the webinar
White paper
Download our white paper and learn more about the advantages and areas of application of Business GPT. Read about possible use cases and learn more about a success story with Business GPT.
Request white paper

Thrust

With its "Schubkraft" programme, Telekom helps companies identify relevant federal and state funding programmes and provides consulting services to assist with the preparation of funding applications. Once funding has been approved, Telekom implements the respective digitalisation project together with the company.