Operator Connect: Easily manage phone numbers in Microsoft Teams telephony

Easy management, reduced effort: In our previous guides to Microsoft Teams telephony, you learned that switching brings a host of benefits for your IT department. Now let's take a closer look at these advantages – starting with the administration of your phone numbers. Operator Connect makes this a breeze.

Never heard of Operator Connect? No problem: Operator Connect is a Microsoft programme that allows you to integrate your voice connection into the Microsoft Teams environment. As a participant in the Microsoft Operator Connect programme, Telekom can use this service to transfer PSTN calls to Teams. The cloud solution is designed for convenience and speed of installation and management – perfect for small and medium-sized businesses that don't want to spend a lot of time and IT resources managing their telephone system. The feature makes managing telephony via Microsoft Teams even more intuitive, time-saving and easier. And best of all, Operator Connect is already included in the Microsoft Teams Telephony package.

With Operator Connect, you can import your phone numbers directly into Microsoft Teams and quickly and conveniently assign them to users in the Microsoft Teams Admin Centre. In addition, Operator Connect allows you to order and manage telephony services directly from the operator (i.e. Telekom) – promptly and entirely online. New phone numbers must also be ordered from Telekom, with the exception of Microsoft Calling Plans, which can be managed directly from Teams. You simply assign phone numbers from your quota to the users in your organisation who need them and remove them again when they are no longer needed.

• Ready to use: Operator Connect is already included in the Microsoft Teams telephony package.
• Easy procurement and administration: from Telekom telephony services for Microsoft 365 and Office 365 users.
• Everything in one place: no tedious switching between platforms and software, saving time for all employees and providing greater transparency for administrators and managers.
• Automatic setup: Teams telephony in your Microsoft tenant.

You have general questions about Microsoft Teams telephony or want to learn more about the benefits for your company?
Our professionals are also happy to assist you with this.