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Help & Service for business customers

We take the time when you need us.

Competent, personal advice. Near you.

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At your place or in the shop: the choice is yours!

Welcome to the appointment scheduling service for your business customer advisor.

Communication in a business environment is often more complex than a telephone and internet connection at home. Finding the right landline and mobile connection in conjunction with the necessary hardware is not always easy. In addition, setting up your own company network, including Wi-Fi connections and network security, is just as important as it is often complex.

Our business customer advisors are personally available to assist you with precisely these issues.

The choice is yours: meet your advisor on site at your business premises or during your next visit to the Telekom shop. Please use the contact form to arrange an appointment.

Your advantages

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Advice without waiting times

No queuing, no waiting loops. We will call you and arrange an appointment at your premises.

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We are personally on site

Your business customer advisor is your first point of contact for you and your concerns at your local branch.

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Personalised advice for you and your business

With our portfolio, we offer you a customised solution that is available from a single source or as a managed service.

Cisco and Meraki logo

We are happy to assist you with any questions you may have about your company's IT:

  • Routers and switches for secure connection to the Telekom network and optimal use of your data in your company, at your customers' premises and in your home office.
  • Security solutions to protect your data from unforeseeable attacks.
  • Server and cloud solutions that can be easily adapted to changes.
  • In addition, we would be happy to provide you with information about the CISCO Meraki network solutions that we manage entirely. We set up your network and ensure that everything runs smoothly in your day-to-day business.

How to reach us

Contact form

To send us an email, simply use our contact forms.

Contact forms

Chat

The chat service is available Monday to Friday from 8 a.m. to 8 p.m.

Chat

Our awards

  • Siegel connect hotline test mobile phone provider test winner 2025 Telekom
  • Siegel Connect Hotline Test Broadband Provider Test Winner 2025 Telekom
  • Test seal_Digital service offering—Telekom DSL landline
  • Test seal_Digital service offering—Telekom mobile communications
  • Seal WiWo App of the Year 1st place 2025 MyMagenta
  • Seal Germany Test Service King 1st Winner Germany Telekom 2024