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Internet & landline

Business Premium Access

The Business Premium Access portfolio makes the separation of connection and services a reality.

Businesswoman informs colleagues about the possibilities of Business Premium Access for networking multiple locations.

One connection for all services

Request Business Premium Access now
From the internet to the cloud

Your advantages with Business Premium Access

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Symmetrical, guaranteed bandwidths

Same speeds for downloads and uploads up to 10 GBit/s around the clock. Separate VLANs for telephony and internet.

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Flexible customisation of services

Short-term adjustment of IP services without changing the contract term.

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High reliability of 99.5%

High average availability of 99.5% on an annual basis. Optionally up to 99.9% with a redundancy solution.

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Voice VLAN with reserved transmission

Up to 1,000 parallel calls in a dedicated VLAN with QoS Voice for the best voice quality.

Businesswoman uses Business Premium Access with two IP addresses

Professional connection for business

  • Two IP services can be booked and combined as required via the connection:
    • Voice VLAN with up to 1,000 parallel calls (PG)
    • InternetConnect as high-speed internet with bandwidths from 2 Mbit/s to 10 Gbit/s
  • Quality classes (Quality of Service)
  • Fault rectification within 8 hours, service available daily from midnight to midnight
  • Proactive fault management (fibre optics)
  • Optional services for the IP service:
    • Additional IP addresses
    • Domain included: A selected top-level domain is included free of charge and can be ordered as part of a separate domain name service contract. (to the domain name service)
    • DDoS defence as optional protection against DDoS attacks
More about DDoS Protection
Man with laptop sets up services on Business Premium Access.

Well equipped for the future

Business Premium Access is a powerful communications connection for flexible use of Telekom's digital services. What makes it special is that every service booked, e.g. telephony and Internet, is assigned its own Virtual Area Network (VLAN) with reserved bandwidth.

Individual and secure: Once Business Premium Access is installed, additional services can be flexibly added. Whether you need more transmission capacity for Telekom telephony services or more bandwidth for the Internet, all of this can be set up with a suitably dimensioned Business Premium Access without any physical work on the connection. Various quality profiles can be used for telephony and Internet within the framework of Quality of Service (QoS).

Request Business Premium Access now
Technician replaces remote devices for Business Premium Access.

Replacement of remote devices

Telekom offers innovative products and services based on the latest technical standards and ensures that hardware and software are not operated beyond the end-of-life or end-of-service date specified by the manufacturer. 
For this reason, it will be necessary to replace remote devices from May 2025 onwards. Information can be found on the Help & Service page under Downloads "Replacement of network termination device – the remote device".

More about downloads Remote Devices BNG

The Telekom connection with service portfolio

Colleagues use cloud applications from Business Premium Access

The basis for internet, telephony and cloud applications

Curious? Watch our video to learn more about Business Premium Access, our professional communications service for businesses.

Impetus for your success

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DDoS protection

Protect your network infrastructure with reliable security.

About DDoS Protection

Domain Name Service

With our Domain Name Service, we support you every step of the way, from registration to accessibility of your desired domain. After all, a good internet address promotes your success in e-commerce.

About Domain Name Service

Telekom SD-WAN

Automatic and intelligent control of data traffic at your locations, even over long distances. 

About Telekom SD-WAN

Microsoft Teams from Telekom

Seamless communication and maximum availability with Microsoft Teams from Telekom.

About Microsoft Teams

Further content available for download

Information on installation and cooperation obligations (DE)445.43 KBDownload
Important installation instructions for transmission path (EN)430.62 KB Download
Supplementary product information BPA (EN) 285.64 KBDownload

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