Telekom Technical Services will check in advance whether your existing network technology is compatible and whether CompanyFlex Cloud PBX meets your requirements.  

The actual installation is prepared thoroughly. Ten to fourteen days in advance, all data necessary for smooth operation is compiled jointly. This includes, for example, a telephone numbering plan, data on the network infrastructure, and existing special services.

If you wish, our technical service team will install CompanyFlex Cloud PBX at your premises. The workstations and associated end devices will be set up according to your requirements.

If you wish, our technical service team will install and configure the appropriate business router for CompanyFlex at your premises.

We offer training to ensure that all employees can work effectively with the new cloud-based telephone system. The training covers the most important functions for users and administrators.

There are always changes to be made to a telecommunications system: new employees, conference packages, group functions, assistance functions, voice dialogue systems and much more. If you book change management, you can have changes carried out by a Telekom expert at any time.

Service Level S8 is included. With Service Level S4, assistance is provided even faster in the event of malfunctions: troubleshooting within 4 hours, service availability: 24/7, response time: 0.5 hours, interim reports: every hour.

Here, Telekom Technical Service checks in advance whether your existing network technology is compatible with CompanyFlex SIP-Trunk or what changes may need to be made.  

If you wish, our technical service team will install and configure the appropriate business router for CompanyFlex at your premises.

The CompanyFlex SIP-Trunk is configured in the Business Service Portal (BSP) (can only be booked with the router installation service).

The CompanyFlex SIP-Trunk is configured remotely in the Business Service Portal (BSP). Training on the Business Service Portal (BSP) is also provided.

You can book this service if you want to bundle two connections and have the configuration carried out by Telekom's Technical Service (can only be booked with the router installation service and the Business Service Portal configuration).

You can book this service if you want Telekom's Technical Service to configure a redundant SIP-Trunk (can only be booked with the router installation service and the Business configuration).

Service Level S8 is included. With Service Level S4, assistance is provided even faster in the event of malfunctions: troubleshooting within 4 hours, service availability: 24/7, response time: 0.5 hours, interim reports: every hour.