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Managed service

The number of mobile devices and IT solutions in companies is constantly increasing, usually accompanied by changes in framework conditions and rising requirements. The administration and maintenance of these devices requires in-depth expertise and ties up a lot of resources. We offer 24/7 support for your Unified Endpoint Management (UEM) systems.

Two IT specialists are looking into UEM Managed Service for their company.

Managed service takes the strain off your IT

Our experts support you in your day-to-day use of your UEM system – with managed services. Contact us for detailed and personalised advice!

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The advantages of managed services at a glance

Relieving the burden on your IT specialists

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Support from our experienced UEM experts

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Continuous optimisation of your UEM system

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Ensuring stable operation and high availability

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Predictable monthly costs starting at €2.99 per device

Why UEM Managed Service?

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Your current situation

IT resources are scarce and fully occupied with various operational tasks. Maintenance, configuration and management of UEM systems tie up resources on a permanent basis – also with regard to holiday cover or sick leave.

You need

Efficient use of your scarce IT resources instead of irregular standards IT resources can concentrate on core tasks within the company and thus be deployed more effectively.

We offer

15/5 or 24/7 support for UEM systems in collaboration with our partner EBF Configuration, maintenance and management of various UEM systems such as MobileIron, VMware's WSO, Jamf, Relution and MS Intune for customers

Your benefit

Save money, time and stress Our managed service increases employee satisfaction through direct handling, optional 15/5 or 24/7 support, no training, no substitute arrangements, etc.

Full support for your enterprise mobility strategy

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The team is investigating various alternatives and approaches in the field of enterprise mobility.

1. Analysis

  • What solutions are in use?
  • What are the requirements and application scenarios?
  • Readiness check
The team discusses strategy, system selection and migration planning.

2. Strategy

  • Which systems are suitable?
  • Migration planning and technical rollout
The team finalises the tenant, carries out the rollout and creates training and documentation.

3. Migration

  • Finalisation of the tenant
  • Migration/rollout
  • Training and documentation
The customer receives support for operation, configuration of groups and policies, as well as user and device support.

4. Operation

  • Operational support
  • Configuration of groups and policies
  • User & Device Support
  • Application management

Our services

  • Mobileiron logo
  • Jamf logo
  • Microsoft Intune
  • Relution logo
  • Workspace One

Ströer: Mobile devices under control

Image shows an illuminated Citylight on a busy main road in Stuttgart during the early evening hours.

Ströer: Mobile devices under control

Around 2,000 mobile devices across a large number of group companies posed a considerable challenge for the media company Ströer. A flexible rental concept and managed services ensure transparent processes, predictable costs and maximum relief for IT. High document volumes, non-standardised data structures and high manual effort are now a thing of the past.

Further content available for download

Flyer Managed Service UEM378.32 KBDownload
Flyer Managed Service Endpoint Manager231.56 KBDownload

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