MeinMagenta App

1. Open the MeinMagenta App or download the MeinMagenta App from the Apple Store or Google Play Store.
2. Log in with your Telekom login details. If you do not have a Telekom login, please create one in order to open the MeinMagentaApp.
3. Then link your business contracts by clicking on the "Add contract" button and selecting "Business mobile phone contract".
4. Then enter your business mobile phone number and the corresponding customer number. Alternatively, use your Business Service Portal (BSP) login details for your mobile phone contracts.
5. Once you have entered this information, you will receive a confirmation code (TAN) via text message to your business or mobile phone number. Enter this code in the app to complete the link.
6. The contractual partner (if this is not you) will be informed for approval of access. They have 90 calendar days to confirm access, and you will be informed of the result by email (to your Telekom login address).

Tip: If you cannot see your added contracts, you can pull down in the app to refresh the view.

Your Telekom login is your key to a wide range of Telekom services. Whether it's email, MagentaCLOUD or the Kundencenter – with your Telekom login, you have everything under control.

You can also use your Telekom login to register for the Business Service Portal (BSP), the Magenta Business Service Portal (MBSP) and in the MeinMagenta App.

Would you like to create a free Telekom login? We will gladly guide you through the registration process step by step – simply select the type of contract you have with us: landline or mobile phone.

If you have a landline and mobile phone with us, you can register here.

There may be several reasons why you are unable to link your Telekom login.

Possible reasons are:

• The maximum number of logins has already been linked to your customer number.
• The customer number is not authorised for online use.
• If there are more than 20 mobile phone contracts under the customer number, you cannot receive automatic login.
• The Telekom login used is already linked to other business products via the Business Service Portal (BSP) access data or automatic links.

Please contact our mobile phone customer service for further information.

Contact us now

For business mobile phone products, you will not receive an activation code for a Telekom login.

If you do not have a Telekom login for your landline products, please create a Telekom login without linking it to a product. Each mobile phone customer number can be linked to up to three Telekom logins.

Important! When creating your Telekom login, please select the option "No, I do not have a landline or mobile phone contract".

Do you use more than 20 mobile phone contracts?
Then you need access to the Business Service Portal (BSP). You can then link this to a Telekom login.

Register for BSP now     Create a Telekom login

As a landline business customer, you cannot currently view your contracts and data in the MeinMagenta app. You can manage your landline contracts in the Business Service Portal.

As a mobile business customer, check whether your contracts are stored in the MeinMagenta App. If this is not the case, proceed as follows:

• Log in to the MeinMagenta App as the contract holder using your Telekom login details.
• Then link your business contracts by clicking on the "Add contract" button and selecting "Business mobile phone contract".
• Then enter the mobile phone number in the inventory of the framework agreement to be integrated and the associated customer number. Alternatively, use your existing login details for the Business Service Portal.

You will receive this message if a business mobile phone contract is not available online. For further information, please contact our mobile phone customer service.

Contact us now

If you have not yet confirmed your email address or if there are several confirmed email addresses but none is marked as the primary email address, you will be redirected to a page. There you will see a QR code (for your computer) or a link (for your smartphone) for WhatsApp. In the WhatsApp chat, you can quickly and easily confirm your email address if you are authorised to do so and have fewer than 20 contracts under your customer number. You can then integrate your business mobile phone contracts into the MeinMagenta App.

For security reasons, automatic linking of the Telekom login is currently not possible for more than 20 contracts.

If you have more than 20 mobile phone contracts, you will need access to the Business Service Portal (BSP).

You can then link your BSP access data to a Telekom login.

More information about the BSP     Register for the BSP now

In the confirmation email, you will receive a link that allows you to approve or deny the specified user's rights (full access). This link can only be used once and will become invalid after clicking.

If you wish to make any changes after approval, please contact Support.

After a rejection, you can inform the user via the contact details provided in your notification so that they can resubmit their access request if necessary.