I would like to request access to the Business Service Portal (BSP).

Take advantage of our free account order and register for the Business Service Portal (BSP). We will then send you your access details as soon as possible.

How can I order a MultiSIM?

How to order one or more MultiSIM cards in your MBSP: Select the relevant contract via the "My contracts" menu item. Under Product details , click on the "Book options" button. Under Option selection, click on "Multi-card service" and select the desired number of MultiSIM cards. The monthly costs for the option will be displayed immediately. On the next page, select the desired card format. Please review the order summary and confirm the change of option by clicking the button. Send the order. Once we have processed it, we will send your new MultiSIM cards to the address you have provided.

How can I display the binding period in the contract overview?

You can display the binding period in the contract overview in MBSP as follows: Click on "My contracts" on the left and then "Mobile phone" to access your contract overview. If not already selected, activate the list view at the top right by clicking on it. Now open the settings via the cogwheel in the top left-hand corner and add the "minimum contract term" . Once you have saved the setting, an additional column showing the commitment period will appear in the contract overview.

Can I switch the MBSP to English?

No, an English version is not currently planned.

Can I customise the dashboard to my liking?

No, the dashboard is not currently configurable.

Can I configure the contract view?

Here is how you can configure the contract view in MBSP: Click on "My contracts" on the left and then "Mobile phone" to access your contract overview. If not already selected, activate the list view at the top right by clicking on it. Now open the settings via the cogwheel in the top left corner and add the desired columns. Once you have saved the setting, the desired columns will appear in the contract overview. With the exception of the column containing the main card's phone number, you can show or hide all columns.

Why can't I choose between online billing and paper billing?

For the sake of the environment, we want to avoid sending paper invoices and conserve resources. With online delivery, you can access your invoices anytime, anywhere. If you still prefer to receive your invoices by post, our service team will be happy to help. Contact us now!

Can I filter by invoice number or period?

No, that is not possible at present.

Why can't I link my Telekom login?

There may be several reasons why you are unable to link your Telekom login. Possible reasons are: The maximum number of logins has already been linked to your customer number. The customer number is not authorised for online use. If there are more than 250 mobile phone contracts under the customer number, you cannot receive automatic login. The Telekom login used is already linked to other business products via the Magenta Business Service Portal (MBSP) access data or automatic links. Please contact our mobile phone customer service for further information. Contact us now

Help & Service for business customers

Your switch to the Magenta Business Service Portal (MBSP)

Find out everything you need to know about switching from the Mobilfunk RechnungOnline portal to the Magenta Business Service Portal (MBSP) for business customers.

Man sitting at a desk with a monitor and lots of icons

Everything you need to know about switching

We are merging our customer portals. This means that you can now conveniently access all information relating to your mobile phone contracts and invoices via the Magenta Business Service Portal (MBSP) and benefit from the following advantages:

Complete overview of your mobile phone contracts
Clear overview of your contract terms
View and download mobile phone bills
Overview/status of your payments and debits
Display of data volume used per contract
Process multiple contracts in one order, e.g. order replacement cards

All you need is an active Telekom login or access to the Business Service Portal (BSP).

How many contracts do you have?

... max. 250 contracts

If you already have a Telekom login, you can use it to log in to the Business Service Portal at any time.

Please ensure that you have activated multi-factor authentication beforehand. You can view and manage the current status via the administration of your Telekom login for the Telekom login in the top left-hand corner under "Security".

Once you have logged in to the Business Service Portal with your Telekom login details, the portal will help you link your mobile phone customer number to your Telekom login (using your mobile phone number and mobile phone customer number) in just a few minutes. Once you have linked your accounts, you will be logged in to the Magenta Business Service Portal (MBSP) and can find your invoices under the menu item "My invoices".

Depending on the permissions you have been granted, you can also use other menu items in the portal.

About the MBSP

Note: If you would like to use a different or new Telekom login, please create it under "I would like to create a Telekom login" – without a landline.

If you already have access to the Business Service Portal, you can switch to the Magenta Business Service Portal (MBSP) immediately after logging in by clicking on "Go to MBSP" in the top right-hand corner.

To log in

You can set up your Telekom login quickly and easily yourself. Simply select whether you already have existing landline contracts.

With landline Without landline

Please also complete multi-factor authentication when logging in. You can set this up via the management section of your Telekom login at the top left under "Security".

You can then log in to the Business Service Portal (BSP) with your Telekom login. The portal helps you link your mobile phone number and customer number to your Telekom login in just a few minutes. Once linked, you will be logged in directly to the Magenta Business Service Portal (MBSP) and can find your invoices under the menu item "My invoices". Depending on the permissions you have been granted, you can also open other menu items in the portal.

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Invoice

You can view and download your invoices from the last 18 months. You can also view your payments retroactively for up to 12 months. To do so, click on "My invoices" in the navigation bar.

Under "Settings", you can choose the invoice format for download and digitally sign your invoices.

A circle with a percentage indicating that 78% of data volume is still available

Check data volume

Under the menu item "My contracts", you can see your current data usage for each contract.

In addition, you can book a data pass if necessary to surf at full speed again.

A sheet of paper with text and a cogwheel in the top right corner

Manage contracts

Under "My contracts," you will find an overview of your contracts, the associated customer number, the corresponding customer account, and more.

When you select a contract, you can extend it, switch to a different tariff, or enter a cost centre and/or cost centre user under "Contract usage".

Profiles

If you have negotiated individual profiles with Telekom, you will find an overview of your personal profiles under the menu item "Profiles" and can also start ordering a new contract. You can request a profile change under the menu item "My contracts".

Note: Profile contracts and standard tariffs are currently displayed in separate accesses.

A sheet of paper with a signature and a cross in the top right-hand corner

Terminate contracts

You can cancel your contracts under the menu item "My contracts". Once we have processed your request, you will receive a confirmation of cancellation from us by e-mail.

Tip: If you switch to list view, you can select several contracts at once to be processed in a single order.

View status

Under "My contracts", you can view the status of your mobile phone contracts, such as the end of the binding period or whether a contract can already be renewed.

You can view the status of your orders placed directly via the MBSP under "My orders".

Discover new tariffs

Whether you are interested in an additional contract with or without a device, under "Tariffs" you will find all current offers, including any individual discounts you have negotiated with Telekom.

A SIM card with a plus sign in the bottom right corner

Book additional tickets

If you already have an existing Business Mobile contract, you can also book up to 10 discounted additional cards (Business Cards) per contract. To do this, select the desired contract under the menu item "My Contracts" and click on "+ Create new sub-contract" to book an additional card according to your requirements.

Two SIM cards and an arrow pointing from one to the other

Order replacement cards

Under "My contracts", you can request one or more replacement cards. To order replacement cards for several contracts at once, switch to the list view.

Please note: If you order an active replacement card, your old SIM card will be deactivated immediately and can no longer be used.

A SIM card with a hook at the bottom right

Activate SIM cards

If you have ordered one or more inactive replacement cards or SIM cards as part of a new contract via the MBSP, you can activate them via the "Card activation" menu item.

Tip: Is the new SIM card in the device and has it already been started? Then switch briefly to flight mode so that the SIM card can log back into the network.

Frequently asked questions about MBSP

Order

Yes. When placing your order, you have the option to customise the delivery address according to your preferences.

All tariffs from the current portfolio are stored. Tariffs from previous generations cannot be booked or can only be booked to a limited extent. If you have any questions, please contact our customer service team. Contact us now!

You can find the orders you have placed via MBSP under the menu item "My orders".

For many tariffs, the MBSP offers you the option of switching to the BSP when you book. If this option is not offered to you, please contact our customer service team to clarify your request. Contact us now!

How to order one or more MultiSIM cards in your MBSP:

Select the relevant contract via the "My contracts" menu item.
Under Product details, click on the "Book options" button.
Under Option selection, click on "Multi-card service" and select the desired number of MultiSIM cards. The monthly costs for the option will be displayed immediately.
On the next page, select the desired card format.
Please review the order summary and confirm the change of option by clicking the button.
Send the order. Once we have processed it, we will send your new MultiSIM cards to the address you have provided.

Setting/Search

Currently, mobile phone contracts can only be searched for using the respective phone number.

You can display the binding period in the contract overview in MBSP as follows:

Click on "My contracts" on the left and then "Mobile phone" to access your contract overview.
If not already selected, activate the list view at the top right by clicking on it.
Now open the settings via the cogwheel in the top left-hand corner and add the "minimum contract term".

Once you have saved the setting, an additional column showing the commitment period will appear in the contract overview.

Here is how you can configure the contract view in MBSP:

Click on "My contracts" on the left and then "Mobile phone" to access your contract overview.
If not already selected, activate the list view at the top right by clicking on it.
Now open the settings via the cogwheel in the top left corner and add the desired columns.

Once you have saved the setting, the desired columns will appear in the contract overview. With the exception of the column containing the main card's phone number, you can show or hide all columns.

Telekom login

If you already have a landline contract, you can link the associated Telekom login to your business mobile phone contracts and use it as your login details for the MBSP.

If you do not have a Telekom login but would like to use one, you can create an account even if you do not have any Telekom products. When creating your account, simply select "No, I do not have a landline or mobile phone contract" if you do not have a landline with Telekom but would like to create a new account for business mobile phone contracts.

Important! Each mobile phone customer number can be linked to up to three Telekom logins. Existing MBSP access data can only ever be linked to one Telekom login.

Log in to MBSP now Create a Telekom login

For technical reasons, you cannot first log in to MBSP and then create the link. On the home page, you must start the registration process via the Telekom Login option and create the link once. The system will guide you through the process step by step. You can authenticate yourself either with your customer number and mobile phone number or with your MBSP login details.

The Telekom Login provides uniform access to all Telekom services, such as email, MagentaCLOUD and the customer centre. With the Telekom Login, you can manage your contracts, view invoices and edit personal data in the customer centre. You can now also log in to the Business Service Portal (BSP), Magenta Business Service Portal (MBSP) and the MeinMagenta app with your Telekom Login and link your business mobile phone contracts.

Would you like to create a Telekom login? You can find all the information you need in our FAQ "I would like to create a Telekom login".

There may be several reasons why you are unable to link your Telekom login.

Possible reasons are:

The maximum number of logins has already been linked to your customer number.
The customer number is not authorised for online use.
If there are more than 250 mobile phone contracts under the customer number, you cannot receive automatic login.
The Telekom login used is already linked to other business products via the Magenta Business Service Portal (MBSP) access data or automatic links.

Please contact our mobile phone customer service for further information. Contact us now

For business mobile phone products, you will not receive an activation code for a Telekom login.

If you do not have a Telekom login for your landline products, please create a Telekom login without linking it to a product. Each mobile phone customer number can be linked to up to three Telekom logins.

Important! When creating your Telekom login, please select the option "No, I do not have a landline or mobile phone contract".

Do you use more than 250 mobile phone contracts with the same customer number? Then you need access to the Business Service Portal (BSP). You can then link this to a Telekom login.

Create a Telekom login Register for BSP now

You will receive this message if a business mobile phone contract is not available online. For further information, please contact our customer service team.Contact us now

If your email address has not yet been confirmed, or if there are multiple confirmed email addresses but none are marked as the primary email address, you will be redirected to a page displaying a QR code (desktop) or a link (smartphone) for WhatsApp. You can then quickly and easily confirm your email address in the WhatsApp chat if you are authorised and have fewer than 250 contracts under your customer number. You can then easily link your account to your Telekom login. Once the link has been successfully established, you will be logged into the Magenta Business Service Portal (MBSP).

For security reasons, automatic linking of the Telekom login is currently not possible for more than 250 contracts.

If you have more than 250 mobile phone contracts, you will need access to the Business Service Portal (BSP).

You can then link your BSP access data to a Telekom login.

Register for the BSP now More information about the BSP

Further related topics

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Woman sitting at her desk checking her bill

Mobile phone bill

Find your bill, change your billing details and delivery method, and learn more about mobile phone bills.

More about mobile phone bills

A hand holds a pen over a Telekom contract document.

Contract and order

Whether you need contract details, order status, relocation or cancellation information – here you will find all the information relating to your contracts and orders in one convenient place.

More about contracts and orders