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Telekom control center service

Safety and reliability

Emergency alarm systems – Video – Protection for lone workers / Forestry emergency call

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Questions about the Telekom control center?

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Rapid assistance in case of emergency – your safety is important to us

365 days a year, 7 days a week, 24 hours a day, Telekom's control centre service reliably coordinates the monitoring of your premises or buildings. In the event of an incident, the control centre responds immediately: incoming reports are checked straight away to rule out false alarms. The control centre service receives several thousand alarm messages every day. When help is really needed, the control centre ensures that the emergency services are on site as quickly as possible – whether it's the police, fire brigade, security service, employees or neighbours. Exactly as you have agreed with us.

Your advantages at a glance

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Nationwide centralised recording of alarm and emergency messages

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Monitoring of personal emergency situations, e.g. lone worker protection

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Initiation of emergency measures and notification of the rescue chain

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Connection to almost any hazard warning system possible

Your security service provider

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Security around the clock

How our control centre service works

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Message receipt

  • Hazard warning system
  • Burglary/robbery
  • Early fire detection
  • Technical fault
  • Protection for lone workers
  • Emergency call
  • Forest emergency number
  • CCTV
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Control Centre Service

  • Acceptance of alarm messages
  • Around the clock, 24/7
  • Summon
  • Logging
  • Notification
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Help is on the way!

  • Police / Fire brigade / Ambulance service
  • Security and guard services
  • Confidant
  • Service Engineer
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Contact

Do you have any questions? We would be happy to advise you personally!

Further content available for download

General Terms and Conditions120.12 kBDownload
Order for connection to the GMA 3/25 control centre service299.37 kBDownload
Order to activate a personal emergency call (GPS) 3/25262.76 kBDownload
VdS Certificate 3138 (Emergency Call and Service Control Centre)726.57 kBDownload
EN 50518 certificate (alarm receiving centre)499.04 kBDownload

Impetus for your success

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