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Voice over IP

How can the Internet be used for making phone calls?

Several people are sitting in the office looking at their laptops.

Your Voice over IP

What would life be like without the internet? It's hard to imagine these days. Many online services have long been taken for granted in the workplace, too. This includes traditional telephone calls. This presents great opportunities for companies to modernise, become more efficient and make working together even more convenient. Voice over IP (VoIP) refers to making phone calls over the internet. The abbreviation IP stands for Internet Protocol, which is the network protocol that forms the basis for connections to the internet.

What are the benefits of IP telephony for my company?

Every Internet-enabled device has its own IP address. This address can be used to send data back and forth between end devices. Unlike conventional ISDN connections, IP telephony uses IP connections to connect to broadband. IP telephony enables new functions and services that are difficult or costly to implement in the conventional telephone network. This makes communication in companies faster and easier and noticeably improves internal processes. With a traditional DSL tariff , for example, several calls can be transmitted simultaneously. This not only makes the management of a company much more communicative, but also improves direct customer business.

What requirements must be met for this?

In addition to a stable internet connection, a company needs special VoIP-enabled end devices. Calls via the internet can be made either directly from a PC, for example with a headset, or with a telephone, provided it is also VoIP-enabled. However, an even better option is a telephone system from the cloud. It eliminates the need for traditional on-site hardware and cabling because its functions are managed in a provider's data centre. Those who still swear by a locally installed telephone system can, of course, achieve this with IP telephones optimised for hybrid and All-IP telephone systems.

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