Not all clouds are the same
Experience, availability, service and data centres in Germany make the difference
Your efficient contact centre for optimal customer service
Your advantages
Scalable according to your needs
Put together a suitable package from flexible modules and flexibly book additional capacity for peak loads.
Only pay for what you need
Complete equipment from a single source – costs are incurred only when actually used
Market leader in service telephony
Classic services such as freecall 0800, 0180call and international numbers, right through to local service calls
Our solutions
Engage Multichannel ACD
The cloud-based engage Multichannel ACD connects all communication channels and processes for future-proof, integrated contact centre management.
With the NFON X cloud telephone system powered by Telekom, your company's telephony becomes digital – regardless of location and device. Find out more now!
Magenta Genesys Cloud CX
Cloud-based, AI-powered and secure: Magenta Genesys Cloud CX is the all-in-one platform for your service communications.
Optimise your customer service with AgentOne, the omnichannel solution for efficient communication and satisfied customers. Find out more now!
Interactive Voice Response Professional
Automated and personalised call management optimises processes and increases customer satisfaction in the long term.
Interactive Voice Response Business
Automated call control saves time and money and improves customer satisfaction.
Conversational AI Suite
Excellent service for even more customer contacts
Consultancy
Take advantage of our products to increase your efficiency and reduce costs – get personalised advice now!
Service numbers
Increase the number of customer contacts with our service numbers and differentiate yourself from your competitors as a customer- and service-oriented company.
